The Consumer Assessment of Healthcare Providers and Systems Outpatient and
Ambulatory Surgery Survey, hereafter referred to as the "OAS CAHPS" survey,
is designed to measure the experiences of care for patients who visited
Medicare-certified hospital outpatient departments (HOPDs) or ambulatory
surgery centers (ASCs) for a surgery or procedure. The survey is designed
Produce comparable data on the patient's perspective that allows
objective and meaningful comparisons between HOPDs and free-standing
ASCs on domains that are important to consumers.
Allow consumers to make more informed choices when choosing an HOPD or
Facilitate quality improvement initiatives for HOPDs and ASCs.
Specifically, the survey measures patients' experiences on topics that are
important when choosing an outpatient/ambulatory surgery provider for their
surgery or procedure. The following types of patient experiences are
communication and care provided by health care providers and office
preparation for the surgery or procedure, and
preparations for discharge and recovery.
CMS is currently implementing the voluntary national reporting program. CMS
will test additional modes of administration in 2019.